VIP Lounge

Holiday VIP Lounge Meet & Assist

The Holiday VIP Lounge

Indulge in a stress-free and high-class travel experience with our exclusive services at the main port of Athinios in Santorini. From the moment you arrive, our team will ensure that you have a hassle-free arrival, departure, and smooth boat connection between different ferry lines to various islands.

Our Holiday VIP Lounge is designed to cater to your every need, offering expedited check-in and full baggage assistance, VIP concierge services, limousine transfers, and much more. Our professionally trained staff will provide you with personalized attention, ensuring that your children are taken care of and that your luggage is handled with care.

In addition, we offer customized services tailored to your specific travel requirements, including luxurious car transfers, group assistance, and activities designed to make your stay in Santorini an unforgettable experience.

At the Holiday VIP Lounge, we take pride in offering the best of Greek hospitality, ensuring that you have a relaxing and enjoyable journey from start to finish. Contact us today to experience the ultimate VIP treatment in Santorini!



For Arrivals

1-4 passengers € 170

• Our agent meets the passengers few meters away from the dock of your ferry with a personalized name board

• Our Porters will collect your luggage and escort you to your vehicle

• We will escort you through the Fast Track Lanes for faster service.

• We will help you board your vehicle and set off for your chosen destination

For Departures

1-4 passengers € 210

• Our agent and passenger’s driver/lead passenger gets in contact to coordinate the day of departure and time for pick-up from the hotel,

drop-off time and place prior to their arrival

• Meeting passengers in Holiday VIP Lounge by the agent and baggage porter if pre-booked.The luggage is delivered to the VIP Lounge meanwhile the passengers are enjoying the elegant and relaxing atmosphere

• Escorting through all check-in and security formalities using Fast Track Lanes wherever available

• Escorting to the Departure ferry gate if arranged and/or to the boarding ferry gate using baggage porter

Connections Ferry Line or Flights

• Our agent meets the passengers at the port or airport with a personalized name board

• Our agent and  driver/lead passenger get in contact to coordinate the time of arrival or departure with the next ferry or airplane
• Meeting passengers by the agent in Holiday VIP Lounge, to take a breath from your trip, and baggage porter if pre-booked
• Escorting help with any private tour you wish or any transport service to visit any place before your departure 

• Escorting help all check in is necessary for next trip with a ferry or airplane


Business Lounge on departure -50 EUR/pax

Tarmac transfer - 80 EUR up to 3 pax

Porter – 50 EUR up to 4 bags +10 EUR for every extra bag


Children below 6 y.o. - no charge

Short notice (2 days) + 20%

Amendments less than 48 h prior to the service - 25%

Cancellation till 72 h – no charge

Cancellation less than 72 h till 48 h prior to the service – 20%

Cancellation less than 48 h till 24 h prior to the service – 50%

Cancellation less than 24 h prior to the service – 100%

No-show – 100%

Our reservation team will create the perfect service package for you !

Need fast track VIP assistance on your next trip? Get in touch with us today.

Holiday VIP General Terms and Conditions

Holiday VIP Services

General Terms and Conditions

 Service Reservation

1. The holder of booking made with Holiday VIP Lounge shall be considered to have read and accepted these terms and conditions.

2. Service order shall be submitted and confirmed at least twenty four (24) hours in advance prior to Arrival (STA/Standard Time of Arrival) or departure (STD/Standard Time of Departure). The booking of offered VIP services should be done and received in writing (online booking form or e-mail). Last minute reservations are accepted and service will provide only if there is availability.

3. All services are subject to availability. The Company reserves the right to assess every order and decide acceptance of order due to a very short notice, force majeure, etc.

4. Services available at the port or airport may vary due to local conditions, rules and regulations, and are described during the booking process.

5. All bookings must be completed online or by e-mail and upon completion, a confirmation letter will be sent to the provided email address. Full payment in EUR plus all applicable local tax (24 %) is required upon confirmаtion of order.

6. Once the set of Terms and Conditions has been accepted by the client, 100% of order amount and payment shall be settled to proceed with booking

7. All payments including but not limited to service reservation, service amendment, service extension and extra luggage charge should be made prior to the service.

Service Time – Ferry Delay or Flight Delay

8. Each service order shall be completed within

two (2) hours for departure flight and one (1) hours for departure ferry

two (2) hours for arrival flight and one (1) hours for arrival ferry,

 three (3) hours for transit connection for the ferry or airplanes.

 Any extension of service hours due to passengers’ own issues, including but not limited to visa problems, passports, tickets or lost luggage, may be subject to additional charge or will be immediately considered as the end of the service.

9. Holiday VIP Lounge reserves the right to charge additional 50% of the full services price in case the ferry or flight delays over 2 hours from the STA/STD and every 2 hours thereafter.

Holiday VIP Lounge

 Amendment Policy, Cancellation and No-Show Policy

10. Any change of confirmed bookings (arrival time, departure time, number of passengers, etc.) is accepted in a written notice by e-mail and subject to additional charge.

11. The Company will only accept requests for service cancellation or re-schedule of itinerary made directly by the client in a written form by e-mail.

12. Booked and confirmed services can be cancelled free of charge up to 72 hours (local time of port /airport, arrival/departure) before the service is to be performed. Cancellation less than 72 hours prior to the service is a subject to additional charge. This standard policy is applicable in case no other conditions are specified in the individualized offer.

13. No show on date of service is subject to full payment of total order amount and is non- refundable.

 Passengers’ Responsibilities

14. Use of the VIP services does not generally exempt passengers from obligatory government measures or requirements such as aviation or ports security checks, passport and customs checks unless the responsible government agency has issued an exemption.

15. If any information supplied at the time of booking is incorrect, the Company reserves the right to refuse or reject the provision of the services. The contact number of the passengers, local driver or receiving party must be provided in advance. The Company holds no responsibility for incomplete services fulfilment due to reason that the given contact number(s) cannot be reached.


16. Passenger details will be taken and kept at the time of booking, and by making a booking, each passenger consents to the use of such passenger’s information, including but not limited to name, passport details and travel arrangement details.

Wheelchair Assistance

18. According to the Rules and Regulations of the Airports’ and Port Authority, passengers need to contact their airline or shipping agent if the wheelchair service is needed. Our agency provide Wheelchair assistance upon arrival or departure, in the airport or port if required.

- Data protection

19. Holiday VIP Lounge will not disclose to any third party any personal data without the express authorization to do so.


How we make your vacation better!

Professional and knowledgeable staff

Professional and knowledgeable staff

Our team of professionals is highly experienced and knowledgeable about the island of Santorini. We are always happy to share our insights and recommendations to help you make the most of your stay.

Competitive Pricing

Competitive Pricing

We offer affordable options and solutions to make your Santorini vacation a more budget-friendly experience without sacrificing luxury or quality

Personalized attention and care

Personalized attention and care

 We understand that every traveler has different preferences and requirements. That's why we offer personalized attention and care to ensure that every aspect of your trip is tailored to your specific needs.

 Time saving

Time saving

 Our user-friendly booking engine makes it easy to plan and secure your holiday from the comfort of your home or workplace, including repeating customer discounts..



24/7 customer support

24/7 customer support

Our customer support team is available 24/7 to assist you with any questions or concerns you may have before, during, or after your trip.

contact us

We are always happy to answer any questions you may have about our services and Santorini